REMOTE LEARNING

Our Approach

How to Access Live Lessons

Privacy Statement

WiFi Dongle Help Guide

FAQs

I have borrowed a WiFi Dongle. How do I use it?

Please follow the steps on the WiFi dongle setup guide. If you need further help, please email remotelearning@thurstable.co.uk

I would like to borrow a Chromebook or WiFi dongle, how do I do so?

Please complete the Device/Internet Support Form or email daviesk@thurstable.essex.sch.uk

I would like increase my child’s data allowance through the Dfe scheme. How do I do so?

Please complete the Additional Data Form and read the privacy statement.

My child is having an issue with their Google Classroom/Meet, who do I contact for support?

Please email remotelearning@thurstable.co.uk or telephone the school and ask for Ms Davies or Mr De Rosa.

My child needs to use software other than Google. How do they get on to the software?

My child needs to access a file which is saved at school. How can they get access to it?

My child has forgotten their Google password. How do they reset it?

Please contact remotelearning@thurstable.co.uk who will reset the password for you

My child has forgotten their Go 4 Schools password. How do they reset it?